Create your first property
Open the property module, add the address, select property type and save unit details. You can attach documents after the property is created.
Help Center
How can we help?
Browse quick answers, setup guides and common workflows for managing properties, tenants, rent collection and documents in PropertyPal.
Getting started
Set up your account, profile and first property.
Tenants
Invite tenants and manage lease records.
Billing
Understand plans, invoices and rent tracking.
Documents
Store agreements, receipts and files securely.
Setup
Getting started
Complete profile verification
Keep your name, email and phone number updated so important tenant and billing notifications reach the right person.
Choose the right subscription
Review module access, unit limits and renewal dates from the subscription area before adding a larger portfolio.
People
Tenant management
Invite a tenant
Add tenant email, phone and lease details. The tenant receives onboarding instructions automatically.
Update lease history
Maintain move-in dates, rent terms, deposits and archived tenant records from the tenant detail page.
Money
Billing and rent
Where can I view rent collection status?
Use the accounting dashboard to review paid, pending and overdue rent for each property and unit.
Can I export reports?
Admins can download revenue, subscription and user reports from the reporting area when export access is enabled.
Files
Document vault
Upload lease agreements, ID proof, receipts and inspection notes. Use tags so files are easy to find later, and archive old records instead of deleting them immediately.