1. Information we collect
We may collect account details such as your name, email address, phone number and role. When you use PropertyPal, we may also store property records, tenant details, lease documents, maintenance notes and payment-related references that you choose to add.
- Account and profile information.
- Property, tenancy and document-vault content.
- Device, browser and general usage information.
- Messages sent through our contact or support forms.
2. How we use your information
We use this information to provide the service, secure your account, improve platform performance, respond to support requests and send important product or account notices. We do not sell personal information.
3. When information is shared
Information may be shared with trusted service providers that help us host, secure, analyse or support PropertyPal. We may also disclose information when required by law, to protect users, or during a business transfer.
4. Data security and retention
We use reasonable administrative and technical safeguards designed to protect stored information. No online system is completely risk-free.
5. Your choices and rights
You may ask to access, correct or delete eligible personal information. Some records may need to be retained for security, fraud prevention or legal compliance.
6. Cookies
PropertyPal may use necessary cookies to keep you signed in and remember preferences.
7. Contact us
Questions about this policy can be sent to privacy@propertypal.example or through our contact page.